Protecting children and young people is our highest priority
Last updated: January 2025
At Tempo Tuition, safeguarding is everybody's business. This page outlines everything that we do as a company to keep our services safe for children and young people.
📋 About This Document
This is a comprehensive safeguarding document exceeding 4,000 words. We recognise this is substantial, which is why summaries are provided below. All tutors must read the Policy Statement and Procedures as part of their mandatory training.
Outlines our rationale and commitment to safeguarding (the who, what, when, why, and where).
Provides step-by-step guidance for tutors, staff, and students on how to respond to safeguarding concerns.
Note: Summaries are for informational purposes only and should not be used as procedures by tutors.
Updated: January 2025 (References KCSIE 2024)
Tempo Tuition is committed to the safety and protection of children and young people during their work with our tuition services. Our commitment to safeguarding is supreme and is the first and most important consideration when every decision is made within the company.
This policy applies to all children (under-18s) and students (including mature students) who work with Tempo Tuition and is a mandatory governing document for every tutor, employee, and volunteer who works with us.
Protect children and young people from harm
Including the children of adults who use our services
Establish clear overarching principles
That guide our approach to child protection for all stakeholders
Create accountability
For all who work on behalf of Tempo Tuition, including contractors and agency staff
We will keep children and young people safe by:
📅 Policy Review
This policy is reviewed annually and updated in line with the latest UK legislation
Our safeguarding policies are grounded in the following UK legislation and guidance:
Establishes the framework for safeguarding children in England
Statutory guidance for schools and colleges on safeguarding children
Establishes the framework for enhanced criminal background checks (DBS)
Requires organisations to prevent people from being drawn into radicalisation (Prevent Duty)
Ensures secure handling of personal information in line with data protection law
Establishes duties for online service providers to protect users from harmful content
🛡️ Primary Contact for Safeguarding Concerns
James Burgess
Email: james@tempomobile.co.uk
The DSO is trained to respond to initial concerns and disclosures and manages all safeguarding reports.
All tutors and staff at Tempo Tuition have a shared responsibility to safeguard and promote the welfare of children and young people. They must:
Tempo Tuition takes a holistic approach to online safety that aims to protect tutors and students in their use of technology.
All communication between tutors and students must be:
As per KCSIE 2024, we recognise four broad categories of online safety risk:
Exposure to illegal, inappropriate or harmful content including pornography, fake news, racism, self-harm, and extremism.
Harmful online interaction including peer pressure, grooming attempts, and exploitation by adults.
Personal online behaviour that causes harm including explicit images, online bullying, and harassment.
Financial risks including online gambling, scams, phishing, and inappropriate advertising.
Under the Safeguarding Vulnerable Groups Act 2006, Tempo Tuition carries out vetting on all tutors who work with children and young people.
We have a rigorous recruitment process that incorporates:
All tutors must pass a set of experience and standards requirements to sign up
Proof of identification required and verified
Valid Criminal Background Check including Children's Barred List Information
From previous employment, academic sources, or professionals known for 6+ months
Periodic lesson observations and quality checks as ongoing safeguarding controls
⚠️ Important
The Designated Safeguarding Officer has the right to immediately terminate a tutor's access to services in the interest of safety. This will be immediately communicated and reported as per safeguarding procedures.
We believe that training and raising awareness of safeguarding issues is fundamental to maintaining a safer environment and organisation.
All tutors and staff are encouraged to complete appropriate safeguarding training to:
Important: Safeguarding training is not a "once only" activity. It is an ongoing development of skills and knowledge, with refresher training provided as part of our commitment to continuous improvement.
🚨 Emergency Situations
If you witness immediate risk to a child or serious abuse, contact the police immediately on 999 or your local safeguarding services. Do not delay reporting to Tempo Tuition.
Different types of concerning behaviour warrant different responses. This section outlines the procedures to follow for each scenario.
This is a serious criminal offence. Take immediate action:
Physical or sexual abuse is a serious criminal offence.
If you experience concerning behaviour from a tutor, follow these procedures:
As a parent or responsible adult, you have primary responsibility for your child's welfare during lessons and should be present or available to respond to concerns.
Important:
Any tutor reported will be suspended until the incident has been investigated. You will be informed of the outcome if appropriate.
Tutors and staff should feel able to raise concerns about poor or unsafe practice without fear of retaliation.
If you have concerns about safeguarding failures or poor practice, you can raise this with:
James Burgess (Designated Safeguarding Officer)
Email: jim@tempomobile.co.uk
Senior Leadership Team
Via official whistleblowing channels outlined in staff inductions
If you don't feel comfortable raising concerns internally or feel your concerns aren't being addressed, you can report to:
Call 0800 028 0285 (Mon-Fri, 8:00 AM - 8:00 PM)
Email: help@nspcc.org.uk
For staff who cannot raise concerns internally or have concerns about how the school is handling safeguarding
Visit GOV.UK for guidance on whistleblowing:
https://www.gov.uk/whistleblowing
🛡️ Protection from Retaliation
You are protected from retaliation or victimisation for raising genuine concerns about safeguarding in good faith. All whistleblowing concerns are taken seriously and handled confidentially.
Police
999
For immediate threat to life or serious injury
Police Non-Emergency
101
For concerns that don't need immediate police response
NSPCC Helpline
0808 800 5000
Free, confidential advice on child safeguarding
NSPCC Whistleblowing
0800 028 0285
Mon-Fri, 8:00 AM - 8:00 PM
Designated Safeguarding Officer
James Burgess
Email: jim@tempomobile.co.uk
Comprehensive information about child safeguarding
Official statutory guidance on safeguarding in education
Mental health support and resources
Confidential support line for young people
If you have any concerns about the safety and wellbeing of a child or young person, or about safeguarding practices at Tempo Tuition, please contact us immediately.